What is an IVR?

A company voicemail or answering maschine. Not many think about it, but it is often one of the first real interactions someone can have with your brand. And the voice greeting and guiding the person on the other side of the call becomes an important reflection of your brand, and what to expect going forward. It is (in other words) a brand touch point that sets the tone for the dialogue and engagement to come.

An answering machine is typically a friendly voice that guides the caller to the right contact, department, and offer the desired information, but it is much more than that. The voice acts as the concierge, who welcomes you to the company.

Many companies, f.x. Google has taken ownership and acknowledged the company voicemail as a brand touch point, and found a voice that expresses the culture, values, ​​and identity of their business. Are you ready to do the same? Then we are here to help you with all the crucial elements it takes to create a positive first impression of your business – all the way down to dialect, voice, tone, and speed.

Our IVR services:

  • Prompt package calculations

  • IVR demo pools

  • Favorable update fees

  • Memory Bank for easy pronunciation storage

IVR prices

From $235 excluding VAT valid per star-marked voice talent for up to 300 words/ 15 prompts (20 words each).

  • Up to 300 words.
  • Requested file format.
  • IVR demo pool - ask our sales team.
  • Favorable update fees.
  • MemoryBank for pronunciation storage.
  • Post-production + $85.
Add-ons for volume work:
  • Ask for bulk spot rates or volume production
  • Extended voice persona castings

IVR production

We guide you through the stages of production, delivering personalized service and ensuring your project is successful. 

CONTACT US
1

Pre-production

Whether you need a message for your company’s answering machine or are building a sophisticated IVR system for a multinational company, we can help you through the entire process, from casting professional voice talents to setting up systems.

If your company needs different languages ​​on the answering machine, we can provide that as well. You need only supply one manuscript for us in Danish, and we can provide a correct translation in more than 120 languages. Our translators have extensive professional experience and always translate only in their native language.

2

Production

Our production team specializes in delivering seamless production of voice prompts and creating a natural sound. Our sound engineers coach the voice over narrators during the recording process to ensure fluent speech and clarity throughout the process.

3

Post-production

We often test different combinations of the voiceover narration before we begin converting and mastering the audio into the file format you need. We can supply all file formats to all answering systems, and if you do not know which format to use, we will help you in finding the correct version.

Your answering machine could easily be the first interaction between a new customer and your business.

Our cases

Helping you guide your callers in the right direction is not all we can help with. Take a look at some of the other projects we have helped our clients with!