– Fails to recognize the world’s different lingua francas
Spanish, Arabic and Mandarin are also used as lingua franca in several areas of the world. For example, German and Russian are sometimes used as lingua franca in Eastern Europe. Especially outside of the capitals, encountering workers unskilled in English that favour a different lingua franca is not uncommon.
– Excludes non-English speaker workers
When your internal courses and video presentations are purely in English, you’re automatically excluding all non-English speaking workers. As a result, your employees might lose interest and feel demotivated, unable to understand and process the given information fully.
In the worst-case scenario, part of your workforce might feel ashamed of pointing out their language limitations, altogether abandoning all training and not informing their managers.
– Diminishes the chances of proper learning
According to Forbes Insights, 80% of respondents agreed with the statement that workers are more productive when their managers communicate with them in their native language.
First-language training gives employees a better understanding of the subject matter and makes them retain information more efficiently. This is because human brains comprehend the subject matter more efficiently when they are trained in their native languages. Every language has its specific nuances and intonations, and it is by understanding and embracing these nuances that you can assist your audience in capturing the message better.
– Poses a safety risk
Failing to address your learners in the language(s) they naturally use to communicate can result in slower learning times and even failed learning objectives, but it could also be fatal for some sorts of training.
Misunderstanding of training regarding safety and machinery or technical learnings can be fatal and lead to lost revenue, decreased productivity and injury or loss of life. This is especially crucial for workers in high-risk sectors, such as manufacturing and construction. The US Occupational Safety and Health Administration (OSHA) states that language barriers are a factor in 25% of on-the-job accidents. In Europe, studies have also found out that insufficient communication due to language differences increases workers’ exposure to work accidents and safety and health risks in general.